Shipping policy

Shipping Policy

At Maison Timepieces, we carefully curate timepieces from trusted global partners to bring exceptional style, quality, and value to our customers. Every order is handled with care to ensure it arrives safely and securely.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Delivery Time

As our products are sourced from selected international partners, delivery times may vary depending on product availability and destination.

Estimated delivery times:

  • Singapore: 7–14 business days

  • International Orders: 10–21 business days

While most orders arrive within the estimated timeframe, occasional delays may occur due to customs clearance, courier disruptions, peak seasons, public holidays, or other circumstances beyond our control.

Address Accuracy

Please ensure that your shipping address is complete and accurate before placing your order.

Maison Timepieces is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your order appears significantly delayed or has not arrived within the estimated delivery timeframe, please contact us at info@maisontimepieces.com. We will work with the shipping provider to investigate and assist wherever possible.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Email: info@maisontimepieces.com

Thank you for choosing Maison Timepieces. We appreciate your trust and look forward to helping you own a piece of luxury.